Crisis Management in Case of a Cyberattack

In the event of a cybersecurity incident—such as a data breach, ransomware attack, phishing attempt, or service interruption—MFLPR has the expertise to support you in effectively managing the crisis and limiting reputational impact.

Integrated cybersecurity crisis communications

In close collaboration with your internal and external teams (IT, legal, communications, and management), we promptly deploy the appropriate measures to manage all communication aspects of the crisis:

  • structuring the flow of information
  • avoiding contradictory messaging
  • maintaining the trust of employees, customers, and partners
  • supporting decision-making in a crisis context

Preparing to communicate after a cyberattack

We recommend preparing a crisis management plan that includes cybersecurity before an incident occurs.

But if a crisis does strike, we will be there to support you every step of the way.

Our services in the event of a cyberattack or data breach

  • Development and deployment of a clear communication plan for your internal and external audiences, including adjustments as the situation evolves.
  • Production of internal and external communication tools (employee communications, client and stakeholder messages, newsletters, FAQs, holding statements, press releases, social media content, etc.).
  • Management of media requests and, if needed, coaching for the spokesperson.
  • Monitoring of media and social visibility, tracking the situation’s evolution, and strategic interventions.
  • Post-crisis communications and restoring confidence.

 

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